Mr. Speedy Plumbing Did an Excellent JOb
Highly recommend Tony Garcia of Mr. Speedy. He came within an hour and immediately started troubleshooting and fixing issues we’ve struggled (with other plumbers) to fix to no avail. He gave recommendations for future repairs as our house is over 100 years old and needs major plumbing remodeling. The price was extremely competitive also. Tony is friendly, skilled, knowledgeable and we need look no further for plumber!
This company would be my first choice if i were to ever have problem with my sewer again. Last Friday i had my first service with them when my back to back guest restroom and master bathroom were both clogged (2 tubs, 2 toilet, and 2 sinks). Josh came and help us to unclog them. The drains were good right after he left so we left it at that. We were not given warranty because there were some chlorox wips we threw in the toilet. We went out of town that night for the weekend, came back on Sunday night to shower and our drain clogged again. I called the company on Monday to tell them whats going on. I explained that we didnt really had time to test the drain out because we went out of town. And the operator sent out two guys that night to solve the problem FREE OF CHARGE. And the operator was able to schedule me the service at the time i requested (after 6pm so i could be there to see what needs to be done). Despite not having warranty from the first service, the company understood our situation and honored this service FREE OF CHARGE. The service technician came within the time frame They took the time to explain how the pipe system works and took their time diagnosing the problem and tested for quite a while just to make sure the problem is solved. They also made recommendation for a camera inspection in the pipes in case anything clog happens again and explained what are some of the possible problems that could happen in this particular house. Needless to say they cleared the pipes. Overall a very professional experience. The technicians are helpful and the way the company runs is just very reliable. Good brand equity. Would recommend to anyone.
Friday night, after normal business hours: Toilet overflowing onto my bathroom floor. Very sudden. I found the well-reviewed Mr. Speedy on yelp and gave them a call. –call answered immediately, spoke to Fred, who took my info and sent out a crew. –crew arrived within the promised time frame (1 hour), fellow named Dean. –it took them about ten minutes to diagnose the problem (mainline blocked), another 15 to bring in the router and clear the blockage through the toilet. My overall impression was that this is a very professional company that is interested in staying in business for the long haul. Very polite and capable people. Very fair price ($185) for the work performed. Dean went over the results of the routing with me (roots came up with the little auger, which could mean further problems down the line), and suggested some options. Based on my experience with this company, if I decide to have further work done, I will have it done by them. I should mention that I had myself already removed the toilet before the crew arrived, which saved me a bit of money. If the crew had had to remove and reinstall the toilet themselves, it would have been over double what I paid. Well done.
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